Privacy policy

At F&F Hairdressing we take privacy seriously and only use the information we collect to provide our service. We do not share or sell the information we collect for any other purpose than providing the service listed.

At anytime, you may request a copy of information we have recorded about you. You may also request we remove all identifiable information with respect to yourself. As a matter of course, we will delete your identifiable information if you have not undertaken business with us after four years .

For transparency, listed are the business services. We provide and how each service uses the information we collect.

Hair and Beauty related services

We request the minimum level of personal identifying information to run our business effectively. This data you provide us directly, for example, your name and contact details. We will never obtain information about you indirectly from sources outside our business. We store notes with respect to services we undertake to ensure we maintain and exceed our level of service.

For example:

Your preferred hairstyle, colour formula codes, how you prefer your drinks, who your favourite stylists are. We consider you have provided consent for us to store personally identifying information and information about your services based on you receiving services from us.

Depending on the particular service(s), we are providing we may be required to ask questions related to your medical history.
We will obtain your consent prior to storing information related to your medical history. Examples of medical data may be allergies, pregnancy or an injury that may impact our service.

Appointment confirmation and reminders

We will contact you via phone, email or SMS to confirm appointments booked and remind you of upcoming appointments.
We consider you having made the appointment as consent to undertake this activity but, if you want, you may opt-out at any time.

Appointments , ratings and reviews

After visiting us we may send you an email or SMS asking you to rate our services and provide feedback. We consider your agreement and participation in the service as consent to undertake this activity but, if you want to, you may opt out at any time.

Marketing

We will not undertake phone, mail, email or SMS marketing without you first providing consent for us to do so. Our marketing campaigns are automated and use rules based on services and products purchased and I formatted collect from you. For example, we may send marketing campaigns relating to Valentine’s Day and Christmas…etc. Of course, you may opt out of receiving marketing material at any time.

Cookies, web statistics and third party monitoring.

F&F Hairdressing also use cookies and we collect IP addresses (an IP address is a number that we uniquely identify a specific computer or other network device on the internet). We use analysis software (Google analytics, Awstats) to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.

F&F maintains continuous logs of its web server activity.

These log files include the details of webuser’IP addresses, browser type and page last visited, etc.
The log files are used to keep analyse how the website is being used by visitors and may be kept in an anonymised form for historical records .

F&F website uses hosted web analytics software. This hosted service is provided and managed by a third party company (Google,inc). The service analytics’ uses ‘cookies’ (a text file sent to users’ computers as they browse our webpage) to help analyse how users navigate our website. The information generated by the cookie regarding our website (including IP addresses) will be anonymous and transmitted to and stored by Google, inc . on servers that maybe hosted in the United States.

Google inc. will use this information for the purpose of evaluating use of our website, compiling report on websites activity for websites operators and providing other related services to F&F Hairdressing, Google inc. may also transfer information to third parties where required to do so by law, or where such third parties process the information on Google, inc’s. behalf. Google inc. Will not Associates your IP address with any other data held by Google Inc. you may decline the use of cookies by configuring your web browser to do so, but it may affect your user experience. By using this website, you consent to the processing of data about you by Google, Inc.In the manner and for the purpose set out above.

Who is F&F Hairdressing data protection contact

The data protection contact for F&F Hairdresding Ltd can be reached at:
F&Fhairdresding@ iCloud.com

Can I find out what information and personal information F&F Hairdressing hold about me?

You have the right to access any information we hold on you .You have the right to to have any inaccurate information corrected and you have the right to object to use of your information for direct marketing. To exercise these rights, please contact us in writing to image at the address shown on the contact page or email us at F&Fhairdresding@icloud.com